Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, you agree to the terms of this policy.

---

1. What Personal Information We Collect

We may collect personal information when you:

• Place an order

• Register an account

• Subscribe to our newsletter

• Contact us for support

The information we collect may include:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details

• Order history

• IP address and browser information

You may visit our website anonymously; however, some features may not be available without providing personal information.

---

2. How We Collect Your Information

We collect information directly from you when you:

• Enter details on our website

• Complete a checkout

• Contact us via email or phone

• Interact with our website through cookies

We may also collect information through third-party services such as payment gateways and analytics providers.

---

3. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Provide customer support

• Send order confirmations and updates

• Improve our website and services

• Send marketing communications (only if you opt-in)

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

---

4. Payment Security

All payments are processed securely via encrypted Secure Socket Layer (SSL) technology.

We do not store full credit card details on our servers. Payment information is processed through secure third-party payment providers.

---

5. Cookies & Advertising

Our website uses cookies to:

• Remember items in your shopping cart

• Save your preferences

• Analyse website traffic

• Improve user experience

We may use third-party services such as Google Ads or analytics tools. These services may use cookies to serve advertisements based on your browsing behaviour. You may disable cookies through your browser settings.

---

6. Disclosure of Personal Information

We may disclose your personal information to:

• Payment gateway providers

• Shipping and courier companies

• IT and website service providers

• Professional advisers

• Government authorities where required by law

All third parties are required to handle your information securely and in accordance with privacy laws.

---

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Access to personal information is restricted to authorised personnel only.

---

8. Access and Correction

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or outdated information

To make a request, please contact us using the details below.

---

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

---

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

---

11. Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your information, please contact us:

GeekParts
support@geekparts.com.au
0432 458 588
Brisbane, QLD, Australia